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Where are the items made ?

All of our products made in our own factory in West Yorkshire.

Are your items guaranteed ?

We offer a 1-year guarantee on all orders placed after 01 October 2019. Our guarantee protects your purchase from structural defects and manufacturing faults. This warranty excludes fabric damage, deterioration or staining, and structural issues caused through misuse of the product. Find out more about our guarantee and restrictions here.

Can you guarantee that my upholstered furniture will be an exact colour match to my selected fabric sample?

We are using a vast amount of upholstery fabrics every day. Most of our fabrics are woven using natural fibres so colours may differ ever so slightly from one batch to another. Slight variations are normal and what makes them lovely and your items unique to you. Please be assured that we work closely with our fabric suppliers to ensure that nothing too extreme gets through the net.

How will I know if my bed will fit in my home?

We have a "Will it fit?" guide that offers considerations and recommendations related to access. Nevertheless, our Customer Services team can help on 03301332579, and we will always discuss access with you when we confirm your order. 

Can I choose the colour of my studs?

Yes. You can choose between chrome, antique brass and gold studs. We will discuss stud options directly with you when we confirm your order. 

How many parts does your bed get delivered in ?

  • Headboard ( 3 Pieces for wider headboard )

  • Siderails

  • Footboard

  • Bed Base

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Please read our FAQs page to find out more.

Can you do custom sizes?

We offer custom sizes on the majority of our products. Some products cannot be customised as it would compromise the design and style of the product. Customisations will attract a surcharge based upon the degree of alterations. Please call our friendly Customer Services team on 03301332579 or email to discuss your requirements.

Will my mattress fit on any of your beds or divans?

Our beds, headboards and storage beds are available in standard UK sizes. Have a look at our bed size guide here.

How are you able to offer better value than the high street and other online retailers offering a similar high quality?

We are the makers. Every order is handmade by our experienced staff at our facility in West Yorkshire. We are also online only. This approach reduces overheads and margin costs usually associated with middle-men retailers. Our model allows us to scrutinise our product pricing in a way that delivers an overall package of 'value and quality' that is unmatched on the high street.

Can I get free fabric samples?

Yes, we love sending out fabrics. We strongly recommend it. Fabric samples allow you to view the colours and finishes in the comfort of your own home. Order your free fabric swatches here.

Can I have my headboard wall-mounted?

Yes. If you prefer a wall-mounted headboard, please call our friendly Customer Services team on 02035765847.

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